Telos Labs

Decide what's worth building. Then build it.

Production-ready software products and accelerated operations. One senior team for strategy, design, and engineering, involved from the first decision and as things change.

SimpleDocs, built with Telos. Product demo uses sample data.

Trusted by

SaverLife SimpleDocs Law Insider FiscalNote Jericho Security
Clutch 5.0 out of 5-star rating from 5 client reviews

What we do

Production-ready products

Build and evolve software products

Launch a new product, grow one that's already in market, or add AI to it. One team covers all of it.

SimpleDocs contract repository with the SimpleAI assistant panel open

SimpleDocs repository and SimpleAI, built with Telos.

Sound familiar?

  • “We're turning a service we deliver today into a digital product.”

    Coaches, advisors, or staff do it by hand now. It has to scale as software, and nobody on the team has built one.

  • “Our product is in market and the roadmap is bigger than the team.”

    New capabilities, larger customers, a redesign, and not enough senior people to ship it well.

  • “We need AI inside the product, and it has to hold up in production.”

    It has to stay accurate and affordable with real users, not just in the demo.

Accelerated operations

Automate and accelerate operations

Automate the work your team repeats, connect the tools you already pay for, and build the operational software your programs need. A scoped workflow goes live in weeks. Larger systems ship in stages.

Off-the-shelf software

A process leaving and re-entering the software three times Six sequential steps. Steps one, four and six happen inside a box labelled Your Software. Steps two, three and five happen outside it, in a spreadsheet, an email thread and a second spreadsheet. 2 SPREADSHEET 3 EMAIL THREAD 5 SPREADSHEET YOUR SOFTWARE 1 4 6
Steps outside your software 3 of 6

Sound familiar?

  • “Off-the-shelf software doesn't match how we actually work.”

    So the team patches the gaps with spreadsheets and email.

  • “We're managing service requests through a shared inbox and phone calls.”

    Tickets slip, and nobody can see what's still open.

  • “Our data lives in five tools that don't talk to each other.”

    Staff re-key information between systems, and nobody trusts which version is current.

Not sure where to start?

Start with the 3-week Strategic Assessment

We spend 3 weeks with your team looking at how your product and operations run today. You get one bounded decision, in writing: what to build, what to buy, what to leave alone, and the order to do it in.

It’s a fixed fee, and you’re under no obligation to build with us.

If you do, the people who ran the assessment stay on the work.

Selected work

What we've helped clients build

Four examples from two continuing partnerships, and the decision behind each.

SaverLife · Products

AI financial navigator

The problem: Generic financial answers miss each member's goals and circumstances.

The decision: Prototype with members first, then build the assistant around each member's context, with every answer tied to a next action.

Launched to members in August 2025, since extended with debt and savings conversations.

SimpleDocs · Products

Contract intelligence

The problem: Contract information is buried across PDFs, Word files, and scans.

The decision: Let teams define what to extract with AI columns, and route high-volume extraction to lower-cost models.

About 60% lower projected ingestion cost.

Estimated from the architecture and not yet measured in production.

SaverLife · Operations

Reward operations

The problem: Every payout has to clear recipient checks, duplicate checks, and payment errors before money moves.

The decision: Model batches, approvals, and exceptions in the application instead of spreadsheets, with staff review where the workflow calls for it.

One connected workflow from eligibility to payout, with a history members can see.

SaverLife · Operations

Emergency assistance

The problem: COVID-19 relief requests had to pass eligibility checks and staff review under each program's rules.

The decision: Make review explicit, from submitted to approved or rejected, and connect approvals straight to payment.

More than US$4 million in relief distributed through the platform.

The COVID-19 program has since ended.

What clients say

“They did a tremendous job communicating, setting good expectations and updating promptly. I couldn't be more thrilled with their performance.”

Dan Pinkous
Dan Pinkous
Founder, Truss
View the case study

“Every team member was thoughtful and was able to interact at both the strategy and engineering level.”

Megan Wong
Megan Wong
Then Senior Director of Product & Strategy, SaverLife
Read the Clutch review
How work starts and continues

Three ways to work with us

You own the business priorities. Telos shapes the product and technical decisions with you and supplies the delivery capabilities we agree on: product management, design, engineering, or all three. Work runs on a weekly delivery review and a monthly priorities review, and responsibilities expand when both sides see the case for it.

Jordan G. Trevino

Jordan G. Trevino

Founder, Telos Labs

LinkedIn

We only recommend what we’re willing to build.

Jordan founded Telos Labs and leads strategy for every engagement. Before Telos, he spent a decade in enterprise strategy and program management, including a first-of-its-kind therapy launch at a top-10 global pharmaceutical company, where he ran a technology project of roughly 100 people inside a program that spanned thousands. Since founding Telos he has shipped production systems in legal, life sciences, and financial services.

15+

years shipping software

10+

years in enterprise strategy

3+

regulated industries

How we build

Senior people in the room

Everyone on your engagement has shipped production software before. There’s no junior bench to hand work off to, and you talk directly with the people making the technical calls.

Agents on the volume, people on the decisions

Coding agents support implementation and first-pass review on pull requests. Senior engineers make the product and technical decisions. A senior engineer still reviews and owns every merge.

Continuing partnerships

Relationships that grew one project at a time

Both clients started with one project. Here's how the work grew.

SaverLife member app showing AI financial guidance, savings challenges, and personalized next steps

SaverLife

A nonprofit fintech platform, from migration to AI guidance

  1. 1 Platform migration: more than 40 million records, two hours of downtime
  2. 2 Programs, payments, and program integrity for staff
  3. 3 Engagement system and AI-supported guidance for members

We started with a one-time migration. Now we handle product, design, and engineering across the platform, including the software SaverLife staff use every day.

SimpleDocs

From NDA automation to an AI contracting platform

  1. 1 NDA automation MVP: requests, approvals, signatures, and storage
  2. 2 AI review inside Microsoft Word and a contract repository teams can query
  3. 3 Enterprise platform: integrations, workspaces, regional deployments, AI quality controls

We started with one NDA workflow. Now we run product, design, and engineering across the platform, including the AI.

Jordan Trevino, Telos's founder, is also SimpleDocs's co-founder and CTO.

Tell us what you're trying to build or fix.

We'll tell you how we'd start, and whether an assessment makes sense first.